Pet insurance claims now online

By Helen Burns | Dated June 2, 2016

Joey assisting with online insurance claims

Are you tired of rummaging through your filing to find your pet’s insurance info? Then printing out the claim forms, filling them in, dropping them off, collecting them, finding a stamp, then a post box, phoning the insurance company ? It’s almost enough to not bother claiming. Not any more !
Did you know that for the majority of pet insurance companies, we can now lodge your insurance claims online? No need for any more paperwork!
Gordon Vet Hospital was one of the pioneer clinics selected to trial the new system over the past 6 months, and we are pleased to say that it has been a very smooth process. Please ensure that you provide us with your pet’s insurance company and policy number when you need to make your first online claim. And don’t forget to ask us to process the claim for you each time you visit.

Written by Helen Burns

Helen graduated from Sydney Uni in 1997 with First Class Honours and worked in a practice on the Northern Beaches for 16 years. Helen joined the Gordon Vet team early in 2014 and our clients have really enjoyed getting to know her. She loves being a vet and takes a keen interest in all of her patients. Her gentle, friendly nature helps pets to feel relaxed when they visit the vet. Helen lives locally and has 3 children. At least one of her children seems destined to be a vet! When not ferrying her children around, Helen cares for her menagerie of pets. These include Chloe the dog, Obi and Leia the cats, Little Cocky the galah and Rosie the very tame eclectus parrot who all happily coexist at her house. In her spare time, Helen likes to be active outdoors, running, kayaking, camping or playing any manner of sport with her children.

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11:53 27 Nov 21

I've been taking my cat to Gordon Vet since she was a kitten. Every vet we've seen have been wonderful and have provided the best service and advice. They're very thorough and will always make sure that your pet feels comfortable. The receptionists are super friendly and the online booking system is easy to use!

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04:39 24 Nov 21

Really friendly and helpful team. Patient and thoughtful responses to my questions were greatly appreciated! Thank you!

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We looked for the vet with the least amount of 1-star ratings in our local area. To our surprise there are a lot of shocking reviews out there for vet clinics. Gordon Vet Hospital had the best rating by a long shot.So we called first thing yesterday morning and managed to get a booking pretty early in the morning for our cat whose condition was getting rapidly worse.Everything about our experience was lovely. From the empathetic receptionist, to the vet who is taking care of our cat who has kept us informed twice a day about her condition and took the time to answer all our questions.The cost estimate was given up-front and was very reasonable compared to every other practice.We couldn't be happier.-M

Sigrid Boehme (Siggy)

23:12 04 Oct 21

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Kathrin Rac

09:22 12 Sep 21

Dr Catherine Chen is amazing and the only vet I trust with my three cavalier girls. Other vets have always been judgemental, but Catherine listens and works with you to come to a compromise to what is best for my girls going forward. Last time my tri went in to have a dental and she was completely happy to be there even went back in with the nurse wagging her tail while we were waiting outside! We even drive the distance since moving as we completely value Catherine's skill, expertise and manner.

Daniel Lister

10:42 01 Sep 21

Not that the dog is always entirely happy to go there, though they run a great operation with some. Convenient, clean and very communicative. Never do I doubt that the staff their live working with animals.

Vicki Libbesson

00:47 10 Aug 21

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23:26 25 Jul 21

Highly impressed with the quality of service. Definitely recommend, easy and efficient + very thorough & good value. Thank you 😊

Emma

10:48 22 Jun 21

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Bridget Peachey

05:12 17 Jun 21

Thanks to all the team at the Gordon Vet Hospital. I transferred my dogs here a couple of year's ago from another local vet clinic as a quote for some oral work was significantly cheaper and have never regretted it. Not only good value, but excellent care, great follow up and support and my two dogs love the free liver treats - making the visits a positive experience.

Jenny Wilson

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They are the most understanding and caring group of people I have met. After my dog had to be put to sleep a sympathy card was sent with her paw prints and bit of hair attached and beautiful words of sympathy. A lovely thought. I would recommend this practice to anyone.

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23:29 19 Apr 21

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Taylor Fezai

04:42 17 Apr 21

The vets are knowledgeable and friendly. Highly recommend!

Alison

06:31 27 Mar 21

Nice location, plenty of parking slots!We had a general health check and Dr Lackenby is very kind and helpful! Will definitely come back to this practice next time!

Jemma Sully-Harries

03:18 18 Mar 21

My family and pets have always had a great experience here and the reception staff is always very nice, helpful and knowledgeable. Recently my puppy was sick and Dr David Loneragan helped us out and was easily accessible to me. We will definitely be coming back here next time!

Liza Fincham

05:30 11 Mar 21

Staff are so friendly and they take any injured animals

Robyn King

02:57 04 Feb 21

My family and I have lived in the area for over 30 years and we have never been to any other practice. The care and compassion the vets have shown towards our babies has always been of the highest standard. I would particularly like to thank Dr Coggins for the care and compassion she has shown towards me in recent months with Salem (who unfortunately was PTS this past Sunday) and also with Lilah. This practice has a real gem in her!

Hana Yoon

08:43 14 Jan 21

I’ve been taking my dog to this vet for 7 years and they’ve always been so kind, professional and empathetic. They’ve always been able to fit him in, even in emergency situations so I’m very grateful!

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David and all the staff are wonderful, caring people who really look after your loved pets in a very professional manner.

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Jonathan Summers

09:51 09 Oct 20

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22:08 04 Oct 20

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Roopam Ghosh

10:49 25 Sep 20

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23:22 21 Oct 19

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06:36 21 Oct 19

Fantastic and friendly staff who you can tell really care about your pet. Their follow up service is also very reassuring. I also board my cat with Gordon Vet and I feel very comfortable to know he's in safe and caring hands. I'm so glad I found this clinic.

Newsha Amiri

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We took our dog there and Dr. David take care of his skin issues. he was so caring and professional.

Luxe Sydney Mum

06:37 02 Sep 19

Compassionate, caring and highly skilled veterinary surgeons who treat their patients and owners with respect. The nursing and administration staff are efficient and remember their patients by name which is a lovely touch. A lovely vet practice which despite our Golden Retriever Finn’s complex medical history, is always welcoming to him and he never displays any signs of anxiety when attending. Dr Helen is lovely and a firm favourite of ours!

Lihong Xing

05:00 05 Nov 18

Highly recommend Dr David, Scott, Helen, and Catherine, I've taken my cat to see all the doctors here.

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22:55 10 Sep 18

We found a stray, agitated dog in front of our house last night. We phoned but got no help from the Council ranger who gave two options: tie him up in front yard overnight or "let him loose, he'll find his own way home" :( So we phoned Gordon Vet: they stayed open a few minutes so we could run him up and he could have a bed and dinner. Thank you Gordon Vet Hospital, hope he gets home soon!!! :)

Vishal Kapoor

01:52 04 Sep 18

Really amazing staff members. Their systems and processes are also very

Gerry Stevens

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Arezu A

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Pet insurance claims now online

Written by Helen Burns

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