• Like us on
  • Follow us on
  • Follow us on
  • Follow us on

Reception Area

 

Our reception is staffed with experienced veterinary nurses able to offer helpful advice in the fields of pet nutrition, pet behaviour problems, husbandry, dental care and training aids. Our nurses are regularly complimented on their polite and helpful manner towards clients and the attention they give to the pets that come in — dogs are greeted with a delicious Vets Best dried liver treat while they hop on the scales to be weighed. There are two doors (an entry and an exit) which allows a smooth and stress free traffic flow of pets and people. The waiting area is large enough to separate nervous animals from more boisterous pets.

We ensure that we keep waiting times for clients very short-lived to avoid undue stress for your animals. Usually, after the animal is weighed, the nurse will show you and your pet into a clean consultation room. From here, the vet will arrive within a few minutes.

In the instance of an emergency (such as a vehicle accident), please keep in mind that critical cases and all animals that are in pain are “triaged” and seen immediately, overriding scheduled appointments. We normally have 2-3 vets consulting at any one time to allow us to deal with emergencies promptly.

All cats and dogs that weigh less than 10kg will usually be weighed in the consultation room with our baby scales for a more accurate weight recording.

We also stock designer leads and collars, pet toys, healthy treats and have a large range of premium dog and cat diets, primarily Hills Science Diet, which our vets and vet nurses feed their own pets. Our dental care section has a stock of toothbrushes, toothpastes and dental hygiene products to help maintain your pet’s teeth.

You can also buy a full range of products online through our website – click on the shopping link.

Online presence by Pet Pack | Web Design by Online Marketing for Doctors | Sitemap
Book Online
Lihong Xing
Lihong Xing
05:00 05 Nov 18
Highly recommend Dr David, Scott, Helen, and Catherine, I've taken my cat to see all the doctors here.
Vishal Kapoor
Vishal Kapoor
01:52 04 Sep 18
Really amazing staff members. Their systems and processes are also very
Arezu A
Arezu A
03:20 15 Feb 18
Absolutely love the service here. I switched from other Vets to this Vet as the staff here are quite attentive and really care about your furry baby! I have basically seen most of the Dr's here and all of them so far have been fantastic, friendly and fun to speak with! Easy to locate and enough parking available! 5 Stars indeed!
Gerry Stevens
Gerry Stevens
11:01 14 Jul 18
Good competant vet. Did what I needed. Staff friendly. Cat's well.
Jeremy Tarbox
Jeremy Tarbox
22:55 10 Sep 18
We found a stray, agitated dog in front of our house last night. We phoned but got no help from the Council ranger who gave two options: tie him up in front yard overnight or "let him loose, he'll find his own way home" :( So we phoned Gordon Vet: they stayed open a few minutes so we could run him up and he could have a bed and dinner. Thank you Gordon Vet Hospital, hope he gets home soon!!! :)
See All Reviews