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At Gordon Vet Hospital we pride ourselves on providing top quality care for our patients and their owners. During the COVID-19 pandemic we want to ensure we can continue to provide this level of care with your help without impacting the health of our staff, clients and the greater Ku-Ring-Gai community.

The information below details some of the ways we can help reduce everyone’s exposure and some protocols we have put in place regarding your visit to Gordon Vet Hospital.

While we will do our best to keep this page as accurate as possible, please note this is an incredibly fluid situation and changes are having to be made rapidly.

When planning to come in to the clinic:

  • Please alert us if you are in self-isolation or feeling unwell. In the event you cannot have contact with anyone arrange a friend or family member to drop off your pet or advise us if you would like a nurse pick up. If you have driven to the clinic please remain in your car and call us to arrange transfer of your pet.
  • Please understand that during this time your regular vet may be unavailable for urgent visits or regular rechecks.
  • If you require over the counter products such as flea, tick or deworming medication or food we can organise home delivery through our supplier. Call 94983000 to organise this. Please be advised there is a $10 shipping fee for orders under $150.
  • We can also send regular medication directly to your home as long as your pet doesn’t require any blood testing or a physical examination prior to dispensing. This will incur a $10 shipping fee for orders under $150.
  • We will often have an offsite receptionist who is working from home. Please be patient with them as while they have full access to our software they may not be as quick as staff on site.
  • Our Sunday hours are changing to 9am – 11am.

Once you have arrived:

  • Please do not enter the building. Call the clinic on 94983000 as you approach and await direction from staff. We have established an outdoor service area.
  • Maintain 2 metres of distance from staff and other visitors and practice safe coughing and sneezing.
  • Please minimise the number of people visiting the practice where possible. In the event you are unable to come by yourself we may conduct the consultation with the vet over the phone.
  • Consultations with veterinarians will be limited to 15 minutes and will occur outdoors. For issues that require a longer conversation we will call you.
  • Help yourself to the hand sanitiser in the outside waiting area before and after your visit to Gordon Vet Hospital.
  • We are no longer providing paper receipts. Ensure your email address is up to date with our reception team.
  • Please utilise contactless payments with your card or phone or use direct debit.
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Gordon Vet Hospital
4.8
Based on 103 reviews
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Jayna Hirani
Jayna Hirani
03:43 09 Apr 20
Quality care and advice at every visit. The staff are friendly and informative and genuinely care about your pets. I am 100% confident that my cat and dog always receive the best pet healthcare and as pet parents that's all we want.
Marianne Broeng
Marianne Broeng
23:23 28 Jan 20
Gordon Vet has looked after my golden retriever since she was 9 weeks. Everyone has been amazing and caring with lots of experience. I have been able to ask any questions and always been welcome. Even one day when she stepped on a bee in the evening, they stayed open until we got there and helped her get it out. Thanks to all the staff :-)
Lizzie Wei
Lizzie Wei
00:56 18 Jan 20
We just moved to Gordon couple month ago and need to get my cat vaccinated. We found this hospital through google and I need to say they provide excellent service and very professional! The doctor really knows cat. Highly recommended!
Lara Bisley
Lara Bisley
08:15 27 Nov 19
Exceptional veterinary hospital. I have been taking my dog here for many years and although I now live in the Eastern Suburbs, I still drive across town to see the Vets at Gordon. The staff are highly skilled, compassionate, friendly and helpful. My 9 year old dog has had 2 knee operations (1 on each knee!) and the outcome of these surgeries far exceeded my expectations. I have been incredibly impressed with the care provided during all of our visits. I would highly recommend Gordon Vet Hospital.
Eugenie Goodyer
Eugenie Goodyer
23:22 21 Oct 19
Very friendly staff. Wonderful care for all our animals A++
Jennie Keogh
Jennie Keogh
06:36 21 Oct 19
Fantastic and friendly staff who you can tell really care about your pet. Their follow up service is also very reassuring. I also board my cat with Gordon Vet and I feel very comfortable to know he's in safe and caring hands. I'm so glad I found this clinic.
Newsha Amiri
Newsha Amiri
20:24 03 Oct 19
We took our dog there and Dr. David take care of his skin issues. he was so caring and professional.
Luxe Sydney Mum
Luxe Sydney Mum
06:37 02 Sep 19
Compassionate, caring and highly skilled veterinary surgeons who treat their patients and owners with respect. The nursing and administration staff are efficient and remember their patients by name which is a lovely touch. A lovely vet practice which despite our Golden Retriever Finn’s complex medical history, is always welcoming to him and he never displays any signs of anxiety when attending. Dr Helen is lovely and a firm favourite of ours!
Lihong Xing
Lihong Xing
05:00 05 Nov 18
Highly recommend Dr David, Scott, Helen, and Catherine, I've taken my cat to see all the doctors here.
Jeremy Tarbox
Jeremy Tarbox
22:55 10 Sep 18
We found a stray, agitated dog in front of our house last night. We phoned but got no help from the Council ranger who gave two options: tie him up in front yard overnight or "let him loose, he'll find his own way home" :( So we phoned Gordon Vet: they stayed open a few minutes so we could run him up and he could have a bed and dinner. Thank you Gordon Vet Hospital, hope he gets home soon!!! :)
Vishal Kapoor
Vishal Kapoor
01:52 04 Sep 18
Really amazing staff members. Their systems and processes are also very
Gerry Stevens
Gerry Stevens
11:01 14 Jul 18
Good competant vet. Did what I needed. Staff friendly. Cat's well.
Arezu A
Arezu A
03:20 15 Feb 18
Absolutely love the service here. I switched from other Vets to this Vet as the staff here are quite attentive and really care about your furry baby! I have basically seen most of the Dr's here and all of them so far have been fantastic, friendly and fun to speak with! Easy to locate and enough parking available! 5 Stars indeed!
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